At Majestic Holidays, we understand that travel plans may change. This Cancellation & Refund Policy outlines the terms applicable to tour bookings, hotel reservations, transportation services, and other travel arrangements made through us.

Cancellation by the Customer

Cancellation requests must be submitted in writing via email or WhatsApp and will be effective from the date received by Majestic Holidays.

The following cancellation charges may apply:

Cancellation Period Before Departure	Cancellation Charges
30 days or more	10% of total booking amount
15–29 days	25% of total booking amount
7–14 days	50% of total booking amount
Less than 7 days	100% of total booking amount

Cancellation charges may vary depending on hotel, airline, houseboat, transportation provider, or seasonal booking conditions.

Non-Refundable Services

The following services are generally non-refundable:

• Flight tickets and train tickets (subject to provider policies)
• Peak-season and special-event bookings
• Last-minute reservations
• Government permit fees and entry charges
• Certain hotel, houseboat, and transport bookings with strict cancellation terms

Refund Process

• Eligible refunds will be processed within 7–14 business days after cancellation confirmation.
• Refunds will be issued through the original payment method whenever possible.
• Any bank charges, payment gateway fees, or third-party service charges may be deducted from the refundable amount.

Amendments & Rescheduling

Requests for changes to travel dates, accommodation, or itinerary are subject to availability and may incur additional charges. Rescheduling requests will be handled on a case-by-case basis.

Cancellation by Majestic Holidays

In rare circumstances such as natural disasters, government restrictions, weather conditions, strikes, road closures, or other events beyond our control, Majestic Holidays reserves the right to modify, postpone, or cancel services. In such cases, refunds will be subject to the policies of hotels, transport providers, and other third-party suppliers.

No-Show Policy

No refund will be provided for:

• Failure to arrive on the scheduled date
• Unused services during the tour
• Early departure from the tour
• Missed transfers, sightseeing, or accommodations due to personal reasons

Contact Us

Majestic Holidays
Behind SICOP Building, Near Nathu Sweets, Srinagar, Jammu & Kashmir – 190001
Email: info@majesticholidays.in
Phone: +91 91033 33320